Need help with a sale that has ended?

Start by searching for your purchase below and then fill in the form with as much detail as possible. If we can assist you, we will be in touch.

Enter your email address to find your purchase

AUCTIONS WILL NOT SHOW IF THE INVOICE HAS NOT BEEN MARKED AS PAID, ONCE YOU RECEIVE A PAYMENT CONFIRMATION EMAIL YOU WILL THEN BE ABLE TO FILL OUT THIS FORM

Please note if your item was purchased more than 8 weeks ago, it will not appear in the list as we will not be able to assist.

If you have already filed an enquiry for your purchase, it will not be available for selection again.

Please select an option describing your problem the best

Please complete the form

Please provide any further information which may help us rectify your problem

Please confirm whether your purchase was delivered or collected from a site